The update itself is not lacking in issues that the Mac community have experienced and created forums on. In this article, there are four ways to troubleshoot “Update not showing on App Store” highlighted for you to exploit. The terminal fix is to be left for advanced users and shouldn’t be trifled with. Open Software Update preferences for me. To automatically install macOS updates, select “Automatically keep my Mac up to date.” To set advanced update options, click Advanced, then do any of the following: To have your Mac check for updates automatically, select “Check for updates.” To have your Mac download updates without asking. Sep 05, 2015 Fix OS X El Capitan Beta Updates Not Showing in Software Update Sep 5, 2015 - 29 Comments If you’re a Mac user who is beta testing OS X El Capitan, either as part of the OS X Public Beta program or as a registered Mac Developer, you may have come across a situation where the latest available update does not appear for you in the Mac App Store.
If the iOS update is not showing up on your iOS device, there could be an issue either with the Apple servers or with your device. Here we take a look at some of the fixes to resolve the issue and to successfully install the iOS update on your iPhone or iPad.
- Oct 23, 2014 The icon for 'Software Update' is missing in System Preferences. This was first detected a few weeks ago with OS X 10.9. A recent upgrade to OS X 10.10 has not resolved the problem. With this option missing I can not update my system with latest patches of system and application software.
- That includes Software Update. Follow these steps to halt reminders and remove the red badge from System Preferences showing an update. Launch System Preferences and click Software Update.
iOS Update Tips & Problems
iOS Update Tips
Problems During iOS Update
Problems After Update
Apple has recently announced a new version of its iOS operating system. This latest version brings iOS from iOS 12 to the latest iOS 13. If you are following the Apple news recently, you might already know what the update is, what it brings for you, and how you can use it on your device.
For some users, though, there is an issue that prevents them from getting the update on their devices. If you are one of those, and you do not see the update being available on your device, you may want to fix the issue on your device.
There are various reasons as to why you do not see the update on your iPhone or iPad and here we take a look at how you can fix the iOS update not showing up on your devices.
Why is iOS 13 Update not Showing Up on My iPhone
Before you jump onto the solutions, you may want to know the reasons as to why you do not see the iOS 13 update on your device.
The major reason is that iOS 13 has not officially launched. What Apple has shown in their news is that they have only rolled out the beta version of the update. And since it is not a formal and official update, you cannot see it in the Settings app on your device.
However, there are ways to install this beta update on your device. You may sign-up for the Apple software beta program and you will be able to install all the iOS beta versions now and in the future on your iOS-based device. It costs nothing and you will be ready to install the beta update in no time on your device.
Tips to Fix iOS Update Not Showing Up
When the update officially rolls out and you still do not see it on your device, then this is a real issue there. Fortunately, there are several ways to troubleshoot the problem and get the update to show up on your device.
Here is how you fix the iOS update not showing up on your iPhone/iPad using various ways.
Tip 1. Check the Compatibility of Your Device
While many users may have done this, some may have forgotten to do it. The first thing you need to do is check if your iOS device is compatible with the update you are trying to install. Not all the iPhone and iPad models are compatible with the newer versions of iOS.
If you have verified that your iOS device is indeed compatible with the latest version of iOS, then head onto the next fix in this guide.
Software Update For Mac Not Showing Up
Tip 2. Check the Uptime of the Apple Servers
Software Update On Mac Not Showing Computer
Soon as Apple rolls out an iOS update, millions of people start downloading it right away. This causes overload on Apple servers and sometimes the servers go down due to the surge in traffic.
Verify if Apple servers are all up
The best way to verify if an Apple server is down is to head to the Apple status website and check the status for each server by yourself. If a server shows offline, it means it cannot serve you right now and you need to wait for Apple to bring it back up.
Tip 3. Reboot Your iOS Device
If the Apple server for the iOS updates shows online, it could be you have a small technical glitch on your device. To fix it, all you need to do is reboot your iPhone or iPad as you would normally.
Save the files you were working on. Then press and hold down the Power button to turn off your device. Use the same Power button to turn the device back on. You may then try updating your device to the latest iOS version.
Tip 4. Check Your Internet Connection
Since the iOS updates are downloaded from the Internet, you must make sure your Internet works. If you have a laggy Internet, you will experience difficulties downloading updates for your iOS device.
If required, connect to another available WiFi network that is more stable and has a faster speed. This will help you get the iOS updates without issues on your device.
Tip 5. Reset the Network Settings on Your Device
It may be that your Internet works fine but there are issues with the network configuration on your iOS device. If that is the case, you can reset the network settings to the factory defaults. This should resolve the issue in most cases.
Factory reset the network settings
On your iPhone or iPad, launch the Settings app and tap on General followed by Reset. Tap on Reset Network Settings on the following screen to reset your network settings.
Please notice that reset the network settings means all the Wi-Fi passwords that have saved in your device will be wiped out.
Tip 6. Remove the iOS Beta Profile from Your Device
If you previously added an iOS beta profile to your device, you may want to get rid of it for the new iOS versions to show up on your device.
To do so, head to Settings > General > Profile and tap on the iOS beta profile to delete it from your device. Once the profile is deleted, reboot your device and then attempt to update the iOS version from the Settings app.
Tip 7. Use iTunes to Update the Device
If none of your attempts to update the iOS version were successful, it is time you let iTunes assist you with the job at hand.
iTunes also allows you to update on your iOS-based devices from your computer. It works just like how you update the new iOS on your device and the following steps show how.
Step 1. Download and install the latest version of iTunes on your computer if you do not already have it.
Step 2. Connect your iPhone or iPad to your computer using a USB cable. Launch the iTunes app on your computer.
Step 3. Click on your device in the app, select the tab that says Summary, and then click on the Check for Update button.
Update the version of iOS using iTunes
iTunes will then give you the option to update your iPhone or iPad to the latest iOS.
The Bottom Line
![Showing Showing](/uploads/1/2/6/3/126387201/287529789.png)
If you are experiencing an issue where the iOS update does not show up on your iOS-based device, there are a few things you can do to get the update to show up. Our guide above helps you with just that so you can run the latest version of iOS on your iPhone and iPad.
Product-related questions? Contact Our Support Team to Get Quick Solution >
Updating your MacBook or iMac should be free of headaches and drama. Apple even coined a marketing phrase “it just works!” But recently, a lot of readers and Mac users are finding the opposite–it just doesn’t work! Several users have recently had issues updating their MacBook with the latest version of macOS. Unfortunately, this appears to be a fairly common problem for some when updating to the latest macOS High Sierra update.
The update gets stuck with a message “mac os could not be installed on your computer an error occurred installing macOS.” Some folks report seeing this message as well “the path /System/Installation/Packages/OSInstall.mpkg appears to be missing or damaged.”
Then your Mac prompts you to quit the installer and restart your computer. Well, Apple, whatever happened to it just works???
Contents
- 1 Quick Tips
- 2 Getting macOS could not be installed on your computer?
- 3 How-To Fix macOS could not be installed issue
- 6 Reader Tips
Quick Tips
- Check that your Mac’s Date&Time are on Set Automatically
- Reset your Mac’s NVRAM or PRAM
- Free up some internal hard drive storage
- Restart in Safe Mode and run Disk Utility’s First Aid
- Try Recovery Mode
- Use Terminal to identify and remove non-Apple KEXTs
- Restart in Single User Mode to remove problematic files
RELATED ARTICLES
Getting macOS could not be installed on your computer?
If you are experiencing this issue with your update, here are a few tips that you can use to address this issue. Before proceeding with the steps below, we suggest that you ensure your Mac’s clock is correct. If your Mac’s Date&Time do not match your current timezone or date, macOS often won’t install. Go to System Preferences > Date & Time. Apple prefers if you choose the option to Set Automatically.
Next, let’s try out the basic NVRAM reset (or PRAM for older Macs) on your computer.
Follow these steps if you are not sure about how to do the NVRAM reset
- Shut down your Mac
- Turn it on and immediately press and hold these four keys together: Option, Command, P, and R
- Release the keys after about 20 seconds, during which your Mac might appear to restart
- Open System Preferences and check (and adjust, if necessary) any settings that reset, like volume, display resolution, startup disk selection, or time zone
Check Storage
The other thing is to make sure that your MacBook/Mac has enough space available to complete the update. If you are running low on space, Apple provides some guidelines that can help you recover some space on your Mac.
Beyond the Basics
Now, that we have taken care of the basics, we suggest that you try each of the processes below until your macOS install problem is fixed. We arranged the how-to-fix steps in three separate categories.
The first of the troubleshooting steps walk you through Safe mode options and then we suggest the Recovery mode. The last of the options shows you how to remove third-party KEXT files using simple terminal commands and then try the install process.
How-To Fix macOS could not be installed issue
Fixing the Install issue using Safe Mode on your Macbook
- One of the best practices around updating is to make sure that you have taken a backup of the system before doing any troubleshooting. Better Safe than Sorry. We are assuming that you have already backed up your machine before you proceed with any of the steps below
- The first thing to try is to get your Mac/MacBook into Safe mode. When you hold the ‘Shift’ key during startup, your computer will launch into Safe mode
- Safe mode essentially forces the initiated process to ignore all third party launch daemons and startup items. Once you are in the Safe mode, the next course of action is to get into Disk Utility. Once your MacBook has entered safe mode, you will see it indicated in the top right-hand corner of your screen
- Log in using your credentials and then go to your macOS Utilities folder. Here you will need to start up the Disk Utility Program. Once in the program, Click First Aid on the top and choose the volume (Your main HDD) and start the repair process
- Once the Repair has completed, you will be notified of the status. At this point, you would want to rerun the macOS Update program and see if it works for you without giving you the error message
If you tried the steps above in Safe mode and did not find success, the next course of action is to try the Recovery mode.
Fixing macOS Install Problem in Recovery Mode
- To get to recovery mode on your Mac or MacBook, you will need to press and hold Command + R keys together when booting up your computer
- Once you are in the Recovery mode, click on the Apple logo on the top left corner of the screen and make sure that your startup disk is pointing to the Mac Boot disk
- Now find the macOS update program and run the update
Sometimes, when you are facing install/upgrade issues, a workaround that works for many users is to create an external bootable installer and try to run the install program using it. Apple provides a detailed white paper on this process. You can create the bootable installer on a USB and then try it to update the macOS.
Removing Third Party KEXT Files
If you are still reading and have already tried the series of fixes in both Safe mode and Recovery mode to no avail, you may have to roll up your sleeves and do a little more digging into the root cause of the issue. Sometimes it’s the third party KEXT extensions that cause a lot of heartache during update/install of macOS.
These KEXT Files get added to your Mac/MacBook when you are using third-party devices. If you are not sure about it, your best bet is to look and see what third-party extensions are currently there on your machine.
To do so, Open up terminal from your utilities and type in the following to see the non-Apple KEXTs.
Kextstat | grep –v com.apple
This command should show you all the third party extensions. Now you can remove them one by one or remove the one that you think may be the suspect. Using terminal, you can unload the kext my using the following command.
sudo kextunload /System/Library/Extensions/NAMEOFTHEKEXT.kext
Here ‘NAMEOFTHEKEXT’ needs to be replaced with the appropriate suspect KEXT file that you found above. Once you have unloaded the KEXT, you can go back and check to make sure that it has indeed been removed by using the kextstat command.
Once you have removed all the third party KEXT files and have made sure that you have enough space on your machine for the macOS update, please try and relaunch the install process.
Problems? Try Single User Mode
If your install process is failing because of a particular problematic file, you can also try to log in using the single user mode and delete that specific file and then try resuming the install. Sometimes you find these problematic ones off files in the Installer log files. To access these log files, open up the Console app in utilities and click on ‘/var/log’ on the left-hand column and then choose ‘instal.log’in the next column.
We are hoping that you were able to fix the macOS Install issue using some of these tips. If you have tried everything without any success, your best bet is to reach out to Apple Support folks so that they can help out. Please let us know how your install worked by using the comments below.
Reader Tips
- Try restarting in recovery mode and install macOS High Sierra or Sierra from a bootable USB drive disk. If necessary, reformat your SSD to Mac OS Extended (Journaled), not APFS
- Try setting up another admin user account to see if the same problem continues
- Boot up your Mac using Cmd + R to access the recovery partition. Immediately, go the Apple menu choose Startup Disk. Select your HD. Unlocked it if necessary by entering your admin password. Reboot and see if it starts up normally
- Update your system’s clock by using Terminal. Open Applications > Utilities >Terminal and type the command date. If the date listed is incorrect, type this command ntpdate -u “time.apple.com” then press return. If you live outside of the Americas, type in Apple’s time server nearest you, such as time.asia.apple.com or time.euro.apple.com inside the parenthesis
- I created an ISO image of macOS High Sierra on a USB and installation was a breeze after that
- Shut down your Mac and wait 30 seconds. After 30 seconds, press the power button and immediately hold down Command + R and keep pressing these keys until the apple logo appears. You should see a screen asking you to choose a language, select your language of choice, and navigate to your macOS Utilities. Check the WiFi button at the top right to make sure you’re connected to the internet. Then select reinstall the latest version of macOS, click continue, agree and allow it to download and restart on its own (just leave the Mac alone–really!) After macOS reinstalls, it should restart and end up at the login screen
- I booted up while holding the Option key and chose my regular MacinstoshHD (not an update volume). Then I booted normally (not with safe mode) and tried again to reinstall the update. Took several reboots but in the end, it worked!
- Oftentimes, this error means your Mac is trying to boot from a different HD partition, sometimes even the recovery partition. To fix it, restart in startup manager (holding option key) and select your regular HD to reboot from. Once successful, go to System Preferences > Startup Disk > Select your normal HD startup. That should fix the problem
Obsessed with tech since the early arrival of A/UX on Apple, Sudz (SK) is responsible for the editorial direction of AppleToolBox. He is based out of Los Angeles, CA.
Sudz specializes in covering all things macOS, having reviewed dozens of OS X and macOS developments over the years.
In a former life, Sudz worked helping Fortune 100 companies with their technology and business transformation aspirations.